Integrations
Sona works on top of the tools you already use — no migration required.
Available now
ShopifyRead live order, fulfilment and customer data, and take actions like refunds and address changes.
WebshipperConnect your 3PL to keep fulfilment and shipping status in sync across your orders.
Forward your support inbox to Sona — it works alongside your existing email, no new helpdesk to learn.
ZendeskImport your past tickets so Sona learns how your team already answers.
Daily, weekly or monthly support reports, and alerts when conversations wait too long or a customer rates you low.
On the roadmap
Live order and customer data for WooCommerce stores.
Live order and customer data for Magento stores.
Order status, shipments, tracking numbers and pickup points from Shipmondo, so Sona can answer where an order is.
Return status, refund progress and drop-off codes from Returnflows, so Sona can answer where a return is and when the money comes.
Don't see your platform?
Tell us what you run on. We build the integrations our customers actually ask for — and your answer moves it up the list.
Request an integration